Haha we figured you out.

A Gen 2 Prius came in and said the center console power plugs was not working.  We checked all the fuses ... and all was good.    We took a mirror and found a penny inside the cigarette lighter plug    (picture down below).   Coin stuck inside did not allow the chargers to go totally in so it couldn't power up.  Fix... Remove coin and all good.

Our little mirror showed us our little copper friend  the penny inside the power  plug.

Replaced the 12v battery on Prius. (note) must attach memory saver device in the DLC (data link connector) to avoid losing car memory.



Also remove and replace Nissan Altima hybrid battery.  View pictures below.  We used a rebuilt Camry HV Battery.  Must remember to remove the dc dc converter from Altima HV battery to put into the rebuilt Camry Battery for the HV battery to work properly.

Inside the Nissan Altima's trunk

Old HV Battery next to rebuilt HV battery

DC/DC Converter from Altima must be transferred into Camry HV battery to work  properly.

Empty spot is where the DC/DC converter needs to go.

Swap completed and done.

1st day of work

Gen 2 Prius taxi came in with hybrid light and check engine light.   We pulled the codes and got P3000 and P0A80 (REPLACE HYBRID BATTERY PACK).   We checked the freeze frame of P0A80 and noticed one of the battery cells block was below average at 12v normally 14v.   Then we checked delta state of charge and normally its at 0 but we were reading at 43%.  Any reading not 0 on delta SOC shows that the something is not right with battery. 
We sat in the car for about ten minutes and the HV battery suddenly became fully charged.  This is another indication of abnormal behavior because HV batteries normally take longer to fully charge.  After we concluded the HV battery was bad.  I did my first gen2 hybrid battery replacement.  Pretty cool day

Right behind the passenger seat.  

Make sure you remove the service plug before removing the HV Battery